July 2019 – July 2023
Senior User Experience Designer
As a leader at Blue KC, I mentored designers on the team, provided design direction to my peers and sharpened their craft skills. I organized meeting agendas and facilitated weekly discussions for the design discipline. Building culture is important to me – I wrote job descriptions, recruited candidates and conducted interviews to grow the team. I pushed for better design and research tools and coordinated annual licensing subscriptions.
Senior User Experience Designer
My design approach is inclusive, seeking out the expertise and varied perspective of my teammates. In my product design contributions, I use the design process to drive cross-functional thinking and teamwork. I form collaborative partnerships with business leaders and engineers to solve problems.
As a design lead who has shipped multiple products, I designed the end-to-end experience for Blue KC’s primary mobile app. Upon its first release, the app immediately improved digital access for consumers. The app has performed extremely well in usability studies with end users. In partnership with product and customer experience teams, I have eliminated friction and frustration across several consumer experiences – reimagining telehealth, simplifying sign-up flows and fixing customer reimbursement.
Senior User Experience Designer
I conduct user research in parallel of my design projects at Blue KC. Research can take on many forms. Some of my experiences include organizing and moderating usability studies and analyzing user feedback. I also present research findings, write and launch surveys, build dashboards and conduct user interviews. All in efforts to drive the user-centered design process.
Senior User Experience Designer
As one of my first initiatives at Blue KC, I convinced technology leaders to invest resources in funding a design system. With their agreement, I created the Blue KC Design System. I built and documented digital design standards in a series of component libraries. I partnered with a 3-person engineering team to make it real. The Blue KC Design System is growing in adoption with the internal team and our external design partners.
Design System Lead
May 2022 – July 2022
This Series B startup approached me for my expertise in Design Systems and Figma. As contractor, I crafted pixel-perfect components in a series of new design system libraries for the product design team at Replica. My design system deliverables accelerated Replica’s ability to ship new features for the core product.
February 2010 – July 2019
User Experience Designer III
Garmin Connect is a fitness app which caters to millions of users worldwide. I contributed to the growth and success of Connect for six years, leading thinking and design strategy for new web and mobile app experiences.
I delivered a modernized redesign of the Garmin Connect map, shaping the end-to-end experience, documenting requirements, defining functionality and crafting interaction design.
User Experience Designer III
As a design system specialist, I audited Garmin Connect across Android, iOS and web. I defined new components and variants in service of a 20-person design team. I created pixel-perfect libraries for each platform, shipping the earliest version of Garmin’s Design System.
Web/Interface Designer
As a UX specialist on the Marketing/Communications team, I created new design standards for Garmin.com. Using a phased approach, I contributed to a style guide and full visual refresh of the consumer website.
Web/Interface Designer
I was equal parts designer and developer in my UX work for Garmin.com. I reimagined Garmin’s online storefront. I revamped the primary entry point for map purchases and upgrades, which was a highly profitable source of revenue for the company. I teamed up with outdoor engineering to deliver a community experience that empowered geocachers to compete and connect.
I’ve shipped product design work for a variety of organizations and clients including Fortune 500 companies, globally-recognized brands, a Series B startup and small businesses.
